HP 27-cr2002na AI Intel Core Ultra 7 255U 68.6 cm (27") 1920 x 1080 pixels All-in-One PC 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Home Wi-Fi 6 (802.11ax) AI PC White
Product overview & specifications
All-in-One Desktop AI 27-cr2002na PC, Windows 11 Home, 27", Intel Core Ultra 7, 16GB RAM, 1TB SSD, FHD, Shell white
AI-enhanced performance designed to keep up with your day.
Boost productivity with the HP All-in-One Desktop, powered by Intel Core Ultra Processors[2] with built-in AI for fast multitasking. Store files with up to 2TB storage[3], enjoy fast load times with DDR5 memory, and get instant AI help with the Copilot[1] key. Intel UHD[4] graphics enhance visuals, while Wi-Fi 6[5] ensures smooth connections.
Specifications
| Display | |
|---|---|
| HD type | Full HD |
| Colour gamut | 99% |
| Panel type | IPS |
| Display diagonal | 68.6 cm (27") |
| Display resolution | 1920 x 1080 pixels |
| Touchscreen | No |
| Display brightness | 300 cd/m� |
| Display bezel technology | Micro-Edge |
| RGB colour space | sRGB |
| Native aspect ratio | 16:9 |
| Anti-glare screen | Yes |
| Processor | |
| Processor generation | Intel Core Ultra (Series 2) |
| Processor cache type | L3 |
| Processor boost frequency | 5.2 GHz |
| Processor family | Intel Core Ultra 7 |
| Processor model | 255U |
| Processor cores | 12 |
| Processor threads | 14 |
| Processor cache | 12 MB |
| Motherboard chipset | Intel SoC |
| Processor socket | BGA |
| Processor manufacturer | Intel |
| Processor base power | 15 W |
| Maximum turbo power | 57 W |
| Efficient-core base frequency | 1.7 GHz |
| Performance-core base frequency | 2 GHz |
| Efficient-core Max Turbo Frequency | 4.2 GHz |
| Performance-core Max Turbo Frequency | 5.2 GHz |
| Performance cores | 2 |
| Efficient cores | 8 |
| Low Power Efficient-cores | 2 |
| Low Power Efficient-core Max Turbo Frequency | 2.4 GHz |
| Low Power Efficient-core Base Frequency | 700 MHz |
| Neural processor unit (NPU) | |
| Neural processor unit (NPU) | Intel AI Boost |
| Sparsity support | Yes |
| Windows Studio effects support | Yes |
| AI software frameworks supported by NPU | DirectML, ONNX RT, OpenVINO, Windows ML |
| NPU performance up to | 12 TOPs |
| Memory | |
| Memory form factor | DIMM/SO-DIMM |
| Internal memory | 16 GB |
| Memory layout (slots x size) | 1 x 16 GB |
| Internal memory type | DDR5-SDRAM |
| Memory slots | 2 |
| Memory slots type | SO-DIMM |
| Memory clock speed | 5600 MHz |
| Memory data transfer rate | 5600 MT/s |
| Hard drive | |
| Number of storage drives installed | 1 |
| Storage media | SSD |
| Total storage capacity | 1 TB |
| Storage | |
| Number of storage drives installed | 1 |
| Storage media | SSD |
| Total storage capacity | 1 TB |
| Optical drive type | No |
| SSD interface | PCI Express |
| SSD capacity | 1 TB |
| Number of SSDs installed | 1 |
| SSD form factor | M.2 |
| Total SSDs capacity | 1 TB |
| NVMe | Yes |
| Graphics | |
| Discrete graphics card | No |
| On-board graphics card family | Intel� UHD Graphics |
| On-board graphics card | Yes |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel� UHD Graphics |
| On-board GPU manufacturer | Intel |
| Audio | |
| Number of speakers | 2 |
| Built-in speaker(s) | Yes |
| RMS rated power | 4 W |
| Built-in microphone | Yes |
| Camera | |
| Built-in camera | Yes |
| Camera resolution | 1920 x 1080 pixels |
| Camera HD type | Full HD |
| Infrared (IR) camera | Yes |
| Optical drive | |
| Optical drive type | No |
| Network | |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |
| Wi-Fi | Yes |
| Wi-Fi standards | Wi-Fi 6 (802.11ax) |
| Ethernet LAN | Yes |
| Ethernet LAN data rates | 10,100,1000 Mbit/s |
| Bluetooth | Yes |
| Bluetooth version | 5.4 |
| WLAN controller model | Realtek RTL8852BE |
| Antenna type | 2x2 |
| WLAN controller manufacturer | Realtek |
| Ports & interfaces | |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 1 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity | 0 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 0 |
| Combo headphone/mic port | Yes |
| USB 2.0 ports quantity | 2 |
| HDMI ports quantity | 1 |
| Microphone in | Yes |
| Ethernet LAN (RJ-45) ports | 1 |
| HDMI version | 1.4 |
| USB4 Gen 3x2 ports quantity | 0 |
| Technical details | |
| Product type | All-in-One PC |
| Intel� Turbo Boost Technology | Yes |
| Product colour | White |
| Memory module type | SODIMM |
| Sustainable technologies and materials | Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic |
| Sustainability compliance | Yes |
| Sustainability certificates | ENERGY STAR, EPEAT |
| Weight | 6.72 kg |
| Total carbon footprint (kg of CO2e) | 460.517 |
| General Product Safety Regulation (GPSR) URL | https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true ; HP REG 23010, 08028 Barcelona, Spain ; reg@hp.com |
| HP GTIN (EAN/UPC) | 199251269790 |
| Design | |
| Product colour | White |
| Colour name | Shell white |
| Country of origin | China, Thailand |
| Introduction year | 2025 |
| Performance | |
| Market positioning | Everyday |
| Product type | All-in-One PC |
| Motherboard chipset | Intel SoC |
| Software | |
| Operating system installed | Windows 11 Home |
| Trial software | 100 GB Dropbox storage for 3 months |
| Pre-installed software | 1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial |
| Processor special features | |
| Intel� Turbo Boost Technology | Yes |
| Brand-specific features | |
| HP segment | Home |
| HP speaker type | HP Dual Speakers |
| HP Support Assistant | Yes |
| HP front camera | HP TrueVision FHD IR |
| HP Software provided | HP Connection Optimizer; HP Support Assistant; OMEN Gaming Hub; HP Enhanced Lighting |
| HP Artificial Intelligence | AI PC |
| HP GTIN (EAN/UPC) | 199251269790 |
| Power | |
| AC adapter power | 90 W |
| AC adapter frequency | 50 - 60 Hz |
| AC adapter input voltage | 100 - 240 V |
| Multimedia | |
| Built-in camera | Yes |
| Camera resolution | 1920 x 1080 pixels |
| Camera HD type | Full HD |
| Infrared (IR) camera | Yes |
| Other features | |
| Trial software | 100 GB Dropbox storage for 3 months |
| On-board graphics card | Yes |
| SSD interface | PCI Express |
| SSD capacity | 1 TB |
| Processor socket | BGA |
| Processor manufacturer | Intel |
| Pre-installed software | 1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial |
| Power supply | 90 W |
| Numeric keypad | No |
| Number of SSDs installed | 1 |
| Display diagonal (metric) | 68.6 cm |
| Chassis type | All-in-One |
| Memory module type | SODIMM |
| Display bezel technology | Micro-Edge |
| Infrared (IR) camera | Yes |
| Country of origin | China, Thailand |
| Manufacturer warranty | 1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply. |
| Carbon footprint | |
| Total carbon footprint (kg of CO2e) | 460.517 |
| Total carbon emissions, w/o use phase (kg of CO2e) | 37.221 |
| Carbon emissions, manufacturing (kg of CO2e) | 413.922 |
| Carbon emissions, logistics (kg of CO2e) | 5.809 |
| Carbon emissions, end-of-life (kg of CO2e) | 3.565 |
| Weight & dimensions | |
| Package width | 730 mm |
| Package depth | 175 mm |
| Package height | 520 mm |
| Package weight | 11.9 kg |
| Width (with stand) | 612.5 mm |
| Depth (with stand) | 186.3 mm |
| Height (with stand) | 516.8 mm |
| Weight (with stand) | 6.72 kg |
| Weight | 6.72 kg |
| Packaging data | |
| Package width | 730 mm |
| Package depth | 175 mm |
| Package height | 520 mm |
| Package weight | 11.9 kg |
| Features | |
| Country of origin | China, Thailand |
| Sustainability | |
| Sustainable technologies and materials | Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic |
| Sustainability compliance | Yes |
| Sustainability certificates | ENERGY STAR, EPEAT |
| Packaging content | |
| Mouse included | Yes |
| Numeric keypad | No |
| Keyboard included | Yes |
| Mouse connectivity | Wireless |
| Keyboard connectivity | Wireless |
| Logistics data | |
| UNSPSC-code | 43211507 |
HP 27-cr2002na AI Intel Core Ultra 7 255U 68.6 cm (27") 1920 x 1080 pixels All-in-One PC 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Home Wi-Fi 6 (802.11ax) AI PC White
£1,122.24
Skip to product information
HP 27-cr2002na AI Intel Core Ultra 7 255U 68.6 cm (27") 1920 x 1080 pixels All-in-One PC 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Home Wi-Fi 6 (802.11ax) AI PC White
£1,122.24
All-in-One Desktop AI 27-cr2002na PC, Windows 11 Home, 27", Intel Core Ultra 7, 16GB RAM, 1TB SSD, FHD, Shell white
AI-enhanced performance designed to keep up with your day.
Boost productivity with the HP All-in-One Desktop, powered by Intel Core Ultra Processors[2] with built-in AI for fast multitasking. Store files with up to 2TB storage[3], enjoy fast load times with DDR5 memory, and get instant AI help with the Copilot[1] key. Intel UHD[4] graphics enhance visuals, while Wi-Fi 6[5] ensures smooth connections.
Specifications
| Display | |
|---|---|
| HD type | Full HD |
| Colour gamut | 99% |
| Panel type | IPS |
| Display diagonal | 68.6 cm (27") |
| Display resolution | 1920 x 1080 pixels |
| Touchscreen | No |
| Display brightness | 300 cd/m� |
| Display bezel technology | Micro-Edge |
| RGB colour space | sRGB |
| Native aspect ratio | 16:9 |
| Anti-glare screen | Yes |
| Processor | |
| Processor generation | Intel Core Ultra (Series 2) |
| Processor cache type | L3 |
| Processor boost frequency | 5.2 GHz |
| Processor family | Intel Core Ultra 7 |
| Processor model | 255U |
| Processor cores | 12 |
| Processor threads | 14 |
| Processor cache | 12 MB |
| Motherboard chipset | Intel SoC |
| Processor socket | BGA |
| Processor manufacturer | Intel |
| Processor base power | 15 W |
| Maximum turbo power | 57 W |
| Efficient-core base frequency | 1.7 GHz |
| Performance-core base frequency | 2 GHz |
| Efficient-core Max Turbo Frequency | 4.2 GHz |
| Performance-core Max Turbo Frequency | 5.2 GHz |
| Performance cores | 2 |
| Efficient cores | 8 |
| Low Power Efficient-cores | 2 |
| Low Power Efficient-core Max Turbo Frequency | 2.4 GHz |
| Low Power Efficient-core Base Frequency | 700 MHz |
| Neural processor unit (NPU) | |
| Neural processor unit (NPU) | Intel AI Boost |
| Sparsity support | Yes |
| Windows Studio effects support | Yes |
| AI software frameworks supported by NPU | DirectML, ONNX RT, OpenVINO, Windows ML |
| NPU performance up to | 12 TOPs |
| Memory | |
| Memory form factor | DIMM/SO-DIMM |
| Internal memory | 16 GB |
| Memory layout (slots x size) | 1 x 16 GB |
| Internal memory type | DDR5-SDRAM |
| Memory slots | 2 |
| Memory slots type | SO-DIMM |
| Memory clock speed | 5600 MHz |
| Memory data transfer rate | 5600 MT/s |
| Hard drive | |
| Number of storage drives installed | 1 |
| Storage media | SSD |
| Total storage capacity | 1 TB |
| Storage | |
| Number of storage drives installed | 1 |
| Storage media | SSD |
| Total storage capacity | 1 TB |
| Optical drive type | No |
| SSD interface | PCI Express |
| SSD capacity | 1 TB |
| Number of SSDs installed | 1 |
| SSD form factor | M.2 |
| Total SSDs capacity | 1 TB |
| NVMe | Yes |
| Graphics | |
| Discrete graphics card | No |
| On-board graphics card family | Intel� UHD Graphics |
| On-board graphics card | Yes |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel� UHD Graphics |
| On-board GPU manufacturer | Intel |
| Audio | |
| Number of speakers | 2 |
| Built-in speaker(s) | Yes |
| RMS rated power | 4 W |
| Built-in microphone | Yes |
| Camera | |
| Built-in camera | Yes |
| Camera resolution | 1920 x 1080 pixels |
| Camera HD type | Full HD |
| Infrared (IR) camera | Yes |
| Optical drive | |
| Optical drive type | No |
| Network | |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |
| Wi-Fi | Yes |
| Wi-Fi standards | Wi-Fi 6 (802.11ax) |
| Ethernet LAN | Yes |
| Ethernet LAN data rates | 10,100,1000 Mbit/s |
| Bluetooth | Yes |
| Bluetooth version | 5.4 |
| WLAN controller model | Realtek RTL8852BE |
| Antenna type | 2x2 |
| WLAN controller manufacturer | Realtek |
| Ports & interfaces | |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 1 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity | 0 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 0 |
| Combo headphone/mic port | Yes |
| USB 2.0 ports quantity | 2 |
| HDMI ports quantity | 1 |
| Microphone in | Yes |
| Ethernet LAN (RJ-45) ports | 1 |
| HDMI version | 1.4 |
| USB4 Gen 3x2 ports quantity | 0 |
| Technical details | |
| Product type | All-in-One PC |
| Intel� Turbo Boost Technology | Yes |
| Product colour | White |
| Memory module type | SODIMM |
| Sustainable technologies and materials | Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic |
| Sustainability compliance | Yes |
| Sustainability certificates | ENERGY STAR, EPEAT |
| Weight | 6.72 kg |
| Total carbon footprint (kg of CO2e) | 460.517 |
| General Product Safety Regulation (GPSR) URL | https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true ; HP REG 23010, 08028 Barcelona, Spain ; reg@hp.com |
| HP GTIN (EAN/UPC) | 199251269790 |
| Design | |
| Product colour | White |
| Colour name | Shell white |
| Country of origin | China, Thailand |
| Introduction year | 2025 |
| Performance | |
| Market positioning | Everyday |
| Product type | All-in-One PC |
| Motherboard chipset | Intel SoC |
| Software | |
| Operating system installed | Windows 11 Home |
| Trial software | 100 GB Dropbox storage for 3 months |
| Pre-installed software | 1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial |
| Processor special features | |
| Intel� Turbo Boost Technology | Yes |
| Brand-specific features | |
| HP segment | Home |
| HP speaker type | HP Dual Speakers |
| HP Support Assistant | Yes |
| HP front camera | HP TrueVision FHD IR |
| HP Software provided | HP Connection Optimizer; HP Support Assistant; OMEN Gaming Hub; HP Enhanced Lighting |
| HP Artificial Intelligence | AI PC |
| HP GTIN (EAN/UPC) | 199251269790 |
| Power | |
| AC adapter power | 90 W |
| AC adapter frequency | 50 - 60 Hz |
| AC adapter input voltage | 100 - 240 V |
| Multimedia | |
| Built-in camera | Yes |
| Camera resolution | 1920 x 1080 pixels |
| Camera HD type | Full HD |
| Infrared (IR) camera | Yes |
| Other features | |
| Trial software | 100 GB Dropbox storage for 3 months |
| On-board graphics card | Yes |
| SSD interface | PCI Express |
| SSD capacity | 1 TB |
| Processor socket | BGA |
| Processor manufacturer | Intel |
| Pre-installed software | 1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial |
| Power supply | 90 W |
| Numeric keypad | No |
| Number of SSDs installed | 1 |
| Display diagonal (metric) | 68.6 cm |
| Chassis type | All-in-One |
| Memory module type | SODIMM |
| Display bezel technology | Micro-Edge |
| Infrared (IR) camera | Yes |
| Country of origin | China, Thailand |
| Manufacturer warranty | 1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply. |
| Carbon footprint | |
| Total carbon footprint (kg of CO2e) | 460.517 |
| Total carbon emissions, w/o use phase (kg of CO2e) | 37.221 |
| Carbon emissions, manufacturing (kg of CO2e) | 413.922 |
| Carbon emissions, logistics (kg of CO2e) | 5.809 |
| Carbon emissions, end-of-life (kg of CO2e) | 3.565 |
| Weight & dimensions | |
| Package width | 730 mm |
| Package depth | 175 mm |
| Package height | 520 mm |
| Package weight | 11.9 kg |
| Width (with stand) | 612.5 mm |
| Depth (with stand) | 186.3 mm |
| Height (with stand) | 516.8 mm |
| Weight (with stand) | 6.72 kg |
| Weight | 6.72 kg |
| Packaging data | |
| Package width | 730 mm |
| Package depth | 175 mm |
| Package height | 520 mm |
| Package weight | 11.9 kg |
| Features | |
| Country of origin | China, Thailand |
| Sustainability | |
| Sustainable technologies and materials | Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic |
| Sustainability compliance | Yes |
| Sustainability certificates | ENERGY STAR, EPEAT |
| Packaging content | |
| Mouse included | Yes |
| Numeric keypad | No |
| Keyboard included | Yes |
| Mouse connectivity | Wireless |
| Keyboard connectivity | Wireless |
| Logistics data | |
| UNSPSC-code | 43211507 |